Thursday, December 16, 2010

Interesting post on Knowledge Management in small and medium-sized businesses discusses the definition and application of a KM strategy for small and medium sized business. While I do like the basic approach (change culture, embed sharing, provide platform), IMHO the key is to identify how expertise makes a difference in the sm/med business environnment. The approach needs to be appropriately adapted. A medium sized business with multiple locations can benefit from sharing sessions, knowledge capture processes and the likes; a small business in one location not quite as much. Biggest benefit is really achieved when sml/med businesses work together to build a knowledge network for delivering their goods/services. That level of integrating expertise requires the most effort, but also has the highest potential for making a big impact - once one can answer the question - whats in it for me ? Again, my $0.02.